WEBSITE TERMS OF USE

Last Updated: September 17, 2026

These Website Terms of Use (“Terms”) govern your access to and use of [Your Company Name]’s website, online store, applications, and related services (collectively, the “Website”).

By accessing or using the Website, creating an account, or placing an order, you acknowledge that you have read, understood, and agreed to these Terms.

If you do not agree with these Terms, please do not use the Website.

1. Eligibility

The Website is intended for general audiences and is not designed for children.

You must be at least 18 years old, or the legal age of majority in your jurisdiction, to place an order through the Website.

If you access the Website from outside the United States, you are responsible for determining whether your use of the Website and purchase of our products complies with the laws applicable in your location.

Certain products may be subject to additional age, possession, shipping, or use restrictions. We may refuse or cancel an order where required by applicable law.

2. Website Accounts

Certain features may require you to create an account.

When creating an account, you agree to provide information that is accurate, complete, and current. You are responsible for updating your information when necessary.

You are responsible for maintaining the confidentiality of your account credentials and for activities conducted through your account.

Please notify us promptly if you believe that your account has been accessed without authorization.

We reserve the right to suspend or terminate accounts that contain inaccurate information or are used in violation of these Terms or applicable law.

3. Website Content

The Website may contain text, photographs, product images, graphics, logos, videos, audio, designs, product descriptions, specifications, software, and other materials (“Content”).

Unless otherwise indicated, Content available through the Website is owned by or licensed to [Your Company Name] and is protected by applicable intellectual property laws.

You may access and use the Content solely for personal, non-commercial purposes in connection with your use of the Website.

You may not, without prior written permission:

Copy or reproduce substantial portions of the Website
Republish Website Content
Modify or create derivative works from Website Content
Sell, distribute, or commercially exploit Website Content
Use automated systems to collect Website information
Remove copyright, trademark, or proprietary notices
Use our Content to create a competing commercial service

4. Product Information

We make reasonable efforts to provide accurate descriptions, photographs, specifications, prices, and availability information.

However, product colors, dimensions, finishes, packaging, and other details may vary slightly from images displayed on different devices.

We do not guarantee that every product description, photograph, specification, or other Website information will always be complete, current, or error-free.

We reserve the right to correct errors and update product information at any time.

5. Orders and Purchases

When you place an order, you agree to provide accurate billing, shipping, and contact information.

Submitting an order does not necessarily mean that the order has been accepted.

We may decline, limit, or cancel an order for reasons including:

Product availability
Pricing or listing errors
Payment problems
Suspected fraud
Shipping restrictions
Legal or regulatory requirements
Quantity limitations
Incorrect customer information
Other circumstances requiring cancellation

If we cancel an order after payment has been received, we will generally issue a refund for the cancelled portion of the order.

6. Pricing and Payment

Prices displayed on the Website are subject to change without notice.

Applicable taxes, shipping charges, and other fees will be displayed during checkout when required.

We accept the payment methods made available during checkout.

By submitting payment information, you represent that you are authorized to use the selected payment method.

If a payment is declined, reversed, or otherwise not completed, you remain responsible for any valid amount owed for products or services you have received.

7. Shipping and Delivery

Shipping options, estimated delivery times, and applicable costs will be displayed during checkout or communicated after your order is placed.

Delivery estimates are not guarantees unless expressly stated otherwise.

Delays may occur because of weather, carrier interruptions, customs procedures, holidays, incorrect addresses, or other circumstances outside our reasonable control.

You are responsible for providing a complete and accurate shipping address.

8. Returns and Refunds

Returns, refunds, exchanges, and cancellations are governed by our Return & Refund Policy, which forms part of these Terms.

Please review the applicable policy before placing an order.

Certain products, including personalized or customized products, may have additional return restrictions.

Nothing in these Terms is intended to limit any consumer rights that cannot legally be excluded or waived.

9. Customized Products

If we offer engraving, personalization, or other customization services, you are responsible for reviewing all submitted text, artwork, and other information before completing your order.

You represent that you have the necessary rights and permissions to use any material you submit.

We may reject customized content that is unlawful, misleading, abusive, defamatory, infringing, obscene, or otherwise inappropriate.

Customized products may be subject to additional processing time and may not be eligible for return except where required by applicable law.

10. Product Safety and Lawful Use

Our products are intended to be used responsibly and in accordance with applicable laws and product instructions.

You are responsible for determining whether possession, transportation, purchase, or use of a particular product is permitted in your location.

You agree not to use our products for unlawful purposes.

Where a product includes blades, cutting components, or other regulated features, additional local, state, federal, or international restrictions may apply.

We may refuse sales or shipments where we reasonably believe a transaction would violate applicable law.

11. Website Restrictions

You agree not to misuse the Website.

Prohibited activities include:

Attempting to gain unauthorized access to accounts or systems
Interfering with Website operation
Uploading malicious software or harmful code
Scraping or harvesting information through unauthorized automated methods
Impersonating another person or organization
Using another person’s account without permission
Circumventing security or access controls
Attempting to interfere with checkout, payment, or ordering systems
Using the Website for fraudulent purposes
Violating applicable laws or regulations
Uploading content that infringes another person’s rights

We may suspend or terminate access to the Website when we reasonably believe these Terms have been violated.

12. Intellectual Property

All trademarks, logos, product names, designs, graphics, photographs, text, software, and other intellectual property displayed on the Website belong to [Your Company Name], its licensors, or other respective owners.

Nothing on the Website grants you ownership of our intellectual property.

You may not use our trademarks, logos, product images, or other protected materials for commercial purposes without written authorization.

13. User Submissions

If the Website allows you to submit reviews, comments, photographs, videos, feedback, or other content (“User Content”), you retain ownership of your User Content.

By submitting User Content, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, distribute, and publish that content for purposes related to operating, promoting, and improving our business and Website, subject to applicable law.

You represent that:

You own or have permission to use the submitted content.
Your submission does not violate another person’s rights.
Your submission is not unlawful, fraudulent, defamatory, or misleading.
Your submission does not contain malicious software.

We may remove User Content that violates our policies or applicable law.

14. Third-Party Services

Our Website may use third-party providers for services including:

Payment processing
Website hosting
Shipping and fulfillment
Customer support
Analytics
Marketing
Fraud prevention
Product reviews
Other business operations

Your use of third-party services may be subject to those providers’ own terms and privacy policies.

15. External Links

The Website may contain links to third-party websites.

These links are provided for convenience and do not necessarily indicate that we endorse or control those websites.

We are not responsible for third-party websites, their content, security practices, availability, or privacy policies.

16. Privacy

Our collection and use of personal information is described in our Privacy Policy.

By using the Website, you acknowledge that personal information may be collected and processed as described in that policy and as permitted by applicable law.

17. Promotions and Discounts

From time to time, we may offer promotional codes, discounts, contests, or other special offers.

Each promotion may have additional terms, including expiration dates, product exclusions, quantity limitations, or geographic restrictions.

Unless expressly stated otherwise, promotional offers cannot be combined and have no cash value.

We reserve the right to correct errors, modify promotions, or discontinue an offer where permitted by law.

18. Website Availability

We may modify, suspend, or discontinue all or part of the Website at any time.

We do not guarantee that the Website will always be available, uninterrupted, secure, or free from errors.

Website maintenance, technical problems, third-party failures, or other circumstances may temporarily affect availability.

19. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE AND ITS CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

WE DO NOT GUARANTEE THAT THE WEBSITE WILL ALWAYS BE AVAILABLE, ERROR-FREE, SECURE, OR COMPLETE.

TO THE EXTENT PERMITTED BY LAW, WE DISCLAIM WARRANTIES THAT CANNOT BE EXPRESSLY PROVIDED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

NOTHING IN THESE TERMS EXCLUDES OR LIMITS ANY WARRANTY OR CONSUMER RIGHT THAT CANNOT LAWFULLY BE EXCLUDED OR LIMITED.

20. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, [YOUR COMPANY NAME] AND ITS AFFILIATES, SERVICE PROVIDERS, EMPLOYEES, OFFICERS, DIRECTORS, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE WEBSITE.

THIS INCLUDES, TO THE EXTENT PERMITTED BY LAW, LOSS OF DATA, LOSS OF PROFITS, BUSINESS INTERRUPTION, OR LOSS OF GOODWILL.

OUR TOTAL LIABILITY ARISING FROM OR RELATING TO THE WEBSITE OR THESE TERMS WILL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE SPECIFIC PRODUCT OR SERVICE GIVING RISE TO THE CLAIM, EXCEPT WHERE A DIFFERENT LIMIT IS REQUIRED BY APPLICABLE LAW.

21. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless [Your Company Name], its affiliates, employees, officers, directors, agents, and service providers from claims, losses, liabilities, damages, and reasonable expenses arising from:

Your violation of these Terms
Your unlawful use of the Website
Your User Content
Your violation of another person’s rights
Your misuse of products purchased through the Website

22. Suspension and Termination

We may suspend or terminate your access to the Website or your account if we reasonably believe that you have violated these Terms, applicable law, or our policies.

Termination does not eliminate obligations that arose before termination, including payment obligations for completed purchases.

Sections that by their nature should survive termination will remain effective.

23. Changes to These Terms

We may update these Terms from time to time.

When changes are made, we will update the “Last Updated” date at the beginning of this document.

Your continued use of the Website after updated Terms become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.

24. Governing Law

These Terms will be governed by applicable law, without regard to conflict-of-law principles, except where applicable consumer protection laws provide otherwise.

Any dispute concerning these Terms will be handled in accordance with applicable law and any dispute-resolution provisions that are legally enforceable in the relevant jurisdiction.

Nothing in these Terms prevents you from exercising consumer rights that cannot legally be waived.

25. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be limited or removed to the minimum extent necessary.

The remaining provisions will continue in effect.

26. Entire Agreement

These Terms, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and other policies expressly incorporated into the Website, constitute the agreement governing your use of the Website and purchases made through it.

If there is a conflict between these Terms and a specific purchase policy, the applicable policy will control to the extent necessary to resolve that conflict.

27. Contact Us

CONTACT US. If you have any questions or comments about the Program or these Terms, please contact us by email at info@leatherman or call us at (503) 253-7826 (toll-free: (800) 847-8665).

You also may write to us at:
Leatherman Tool Group, Inc.
P.O. Box 20595
Portland, OR 97294